Click HERE for an interactive tutorial. Scroll to the bottom for animated steps.
Locate Orders
- Go to ECOMMERCE > Store Management
- Go to Orders.
Manage Orders
- Mark Selected as Processed: Use this button after selecting orders that need to be marked as processed.
- Archive: Archive an individual order or use checkboxes to select and archive multiple orders at once.
- Order ID: Displays order ID for each order.
- First Name: Displays customer's first name.
- Last Name: Displays customer's last name.
- Order Date: Displays order date for each order.
- Total: Displays total cost for each order.
- Shipping Status: Displays shipping status (i.e. Processing, Shipped, Delivered) for each order.
- Payment Complete: Displays payment status (i.e. No, Yes) for each order.
- View/Edit: Allows to view or edit an order.
- Tracking: Allows to send customer a tracking email or add a merchant note to the order.
- Generate Login:
- Order Actions: Add order item, view order tracking, or print invoice/packing slip.
- Billing Address: View or edit (by clicking
) billing address for the order.
- Shipping Address: View or edit (by clicking ) shipping address for the order.
- Items Details: View or edit (by clicking ) item details (i.e. quantity, price, etc.).
- Order Details: View or edit (by clicking ) order details (i.e. status, tracking method and number, etc.).
- Payment Details: View or edit (by clicking ) payment details (i.e. payment as complete,
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