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Shipping

Click HERE for an interactive tutorial. Scroll to the bottom for animated steps.


Detailed Step-by-Step Tutorial

  • Go to ECOMMERCE > Store Management.

  • Go to SETTINGS > Shipping.

  • Choose between Custom Shipping Rates (you will create your own shipping rules) and Real-Time Shipping (you will use carrier-defined shipping rules).

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Add a new Custom Shipping Method

  • Toogle ON slider for Custom Shipping Calculator
  • Click Setup.
  • Click 
  • Choose between fixed cost, by quantity, or by weight to configure your custom shipping method.

Fixed Cost Settings

  • Active: Toggle Yes to make the custom shipping method active (available to customers).
  • Shipping Name: Enter a shipping name for the custom shipping method.
  • Free shipping & handling for large orders: Toggle Yes to offer free shipping for large orders.
  • Free shipping & handling for orders larger than: Set the minimum order cost for the free shipping option.
  • Shipping cost per customer order: Set the shipping cost for an order.
  • Click Save.

By Quantity Settings

  • Active: Toggle Yes to make the custom shipping method active (available to customers).
  • Shipping Name: Enter a shipping name for the custom shipping method.
  • Free shipping & handling for large orders: Toggle Yes to offer free shipping for large orders.
  • Free shipping & handling for orders larger than: Set the minimum order cost for the free shipping option.
  • First Item: Enter the cost of shipping for the first item in an order.
  • Next Item: Enter the cost of shipping for each subsequent item after the first item.
  • Click Save.

By Weight Settings

  • Active: Toggle Yes to make the custom shipping method active (available to customers).
  • Shipping Name: Enter a shipping name for the custom shipping method.
  • Free shipping & handling for large orders: Toggle Yes to offer free shipping for large orders.
  • Free shipping & handling for orders larger than: Set the minimum order cost for the free shipping option.
  • Click Save.

  • Go back to Custom Shipping List.
  • Click on Weight Rates for the newly created By Weight shipping method.
  • Click Add new Item.
  • Enter the To Weight value and shipping rate for the weight bracket.
  • Add as many new weight rules as needed.


Manage Custom Shipping Methods

  • Click Setup for Custom Shipping Rates.
  • Set Merchant Country: Pick the country you are configuring the custom shipping methods for.
  • Delete: Use the checkboxes and a trash can icon to delete one or multiple custom shipping labels.
  • ID: Displays shipping method IDs.
  • Shipping Name: Displays the names for each custom shipping method.
  • Active: Displays whether a custom shipping label is active or not.
  • Weight Rates: Option is displayed for By Weight shipping methods and allows to add/edit weight rates.
  • Apply To All Products: Click to apply a custom shipping method to all products. NOTE: Applying to all products will override existing shipping methods.
  • Remove From All Products: Click to remove a shipping method from all products.
  • Edit: Allows to edit settings for the shipping methods.


Real-Time Shipping

  • Choose carrier(s) for real-time shipping.
  • Click Setup for each enabled carrier (UPS, FedEx, USPS) to connect carrier account(s) and choose shipping options.

UPS

  • Address: Enter merchant's address.
  • Merchant Zip: Enter merchant's zip code.
  • City: Enter the ships from city.
  • Merchant Country: Choose the ships from country.
  • Merchant State: Select merchant state if United States was selected as Merchant Country.
  • User ID: Enter your UPS user ID.
  • Password: Enter your UPS account password.
  • Access License Number: Enter UPS access license key. If you don't have one yet, you can learn more and request one here.
  • Account Number: Enter your UPS account number.
  • Test Mode: Toggle Yes to test UPS real-time shipping before making it available to customers.

  • UPS Service: Select UPS shipping options you would like to offer to your customers.
  • Enabled free shipping: Toggle Yes to enable a free shipping option.
  • Allow free shipping if order total is greater than: Enter the minimum order amount required for free shipping.
  • For the following services: Choose UPS service(s) for the free shipping option.
  • UPS pickup type: Select a UPS pickup type.
  • UPS Minimum Order Weight: Toggle Yes to enable a minimum order weight.
  • Use minimum order weight if total weight is less than: Set the minimum order weight.
  • Shipping Cost Markup: Set the shipping cost markup.
  • Click Save.

FedEx

  • Merchant Zip: Enter merchant's zip code.
  • City: Enter merchant's city.
  • Merchant Country: Select merchant's country.
  • Merchant State: Select merchant's state if United States was picked for Merchant Country.
  • Phone: Enter merchant's phone number.
  • Key: Enter your FedEx key.
  • Password: Enter your FedEx password.
  • Account Number: Enter your FedEx account number.
  • Meter Number: Enter your FedEx meter number.
  • FedEx Service: Select FedEx shipping options you would like to offer to your customers.

  • Enable free shipping: Toggle Yes to enable a free shipping option.
  • Free shipping for orders larger than: Enter the minimum order amount required for free shipping.
  • For the following services: Choose FedEx service(s) for the free shipping option.
  • Drop Off Type: Select a FedEx drop off type.
  • Packing Type: Select a FedEx packing type.
  • Minimum Weight: Toggle Yes to enable a minimum order weight.
  • Use this minimum weight if total weight in an order is less than: Set the minimum order weight.
  • Shipping Cost Markup: Set the shipping cost markup.
  • Click Save.

USPS

  • UserID: Enter your USPS user ID.
  • Password: Enter your USPS account password.
  • Address: Enter merchant's address.
  • Merchant Zip: Enter merchant zip code.
  • City: Enter merchant city.
  • Merchant Country Code: Select merchant's country.
  • Merchant State: Select merchant state if United States was picked for Merchant Country Code.
  • USPS Server: Choose between non-secure and secure (SSL).
  • Mail Type (for international shipping): Select USPS Mail Type for international shipping option.
  • Service Enabled: Select USPS shipping options you would like to offer to your customers.

  • Use Free Shipping: Toggle Yes to enable a free shipping option.
  • Free shipping if order subtotal is greater than: Enter the minimum order amount required for free shipping.
  • Service Free Shipping Cost: Choose USPS service(s) for the free shipping option.
  • Use minimum weight: Toggle Yes to enable a minimum order weight.
  • Minimum weight per order: Set the minimum order weight.
  • Markup Price: Set the shipping cost markup.
  • Click Update Configuration.


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